Reviews

Ken Rathbun on 06/02/2026

Had a Carplay conversion kit installed, and it was done quickly, and professionally. They also took the time to walk through how to configure and use there system once it was finished. Highly recommend Blackrock if you need to get a Hamilton Motorsports conversion kit installed.

Chris Dawson on 05/29/2026

Great service as always

Ruben Mendoza on 05/21/2026

I have been a Black Rock Automotive customer for many years. Amazing quality of service which David and crew go well beyond to attend their customers. The crew is attentive and friendly. There's lots of visibility and information from estimates, inspection, and repairs. I highly recommend this shop. Good friends will take care of you.

Joshua D on 05/13/2026

5/5, would recommend. Unfortunately, all of the lovely humans at Black Rock have seen a lot of my Subarus lately. Fortunately for me, every time I pass my car keys off, I know that my babies are in the hands of professionals of the highest caliber. Reasonably priced, honest, transparent, efficient, and kind -- what more could you ask for?

Philip Flickinger on 04/30/2026

Always great service with clear and concise explanations of issues and resolutions. This is the only place that I trust for my cars.

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Thanks Flick, we are pleased to take care of your Chevy Trax and keep it safe! Dave

Jason Briggs on 04/16/2026

I've been coming to see Dave (owner) at Black Rock Auto, since 2001 and he's a scientist, artist, cat and dog shop lover, knows engineering of all things cars and is pragmatic about applied automotive science and auto tech. Never upsells and always transparent about why he wants to do the repairs your car needs, or you can wait on. Integrity is what you want in a mechanic and I feel Dave and the other Black Rock staff and mechanics, definitely rock/are exceptionally committed to what they do. Like a close family member once stated, "I like to go the extra mile, it's never crowded on the extra mile"- I feel this is what BRA/Black Rock Auto is all about.

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Thank you Jason! We're glad to take care of your Camry Hybrid! Dave

darmom on 04/10/2026

David and his team saved the day! We were passing through town and got a transmission warning light. Black Rock was able to get us in, diagnose and resolve the issue in just a couple hours. Awesome service!

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Thanks, we were pleased to be able to help like we did. Dave

Brian Moreno on 03/26/2026

These guys were top notch, honest, straight forward & couldn’t have had a better experience. Really 5-star service it is greatly appreciated.

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Thanks Brian, Happy to do your Ford Fusion's Fuel Pressure Sensor. Dave

Jonathan Mills on 03/05/2026

Dave and his team were communicative and open in the entire process of bringing our old company work truck back to good working condition. We look forward to working with them in the future. Jonathan Mills/Mills Builders Inc.

Jonathan Mills on 03/05/2026

Dave and his team were communicative and open in the entire process of bringing our old company work truck back to good working condition. We look forward to working with them in the future. Jonathan Mills/Mills Builders Inc.

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Thank You Jon! We were pleased to get your '01 Ram back in to good running order for the summer. Dave

Adam Smilkstein on 02/23/2026

Dave is a really amazing guy. I spoke with him on the phone and he really cares about his clients.

Shop Reply

Thanks Adam, it was good to converse with you on the phone for the issue, Dave

Walter Packard on 02/20/2026

Recently purchased a Hamilton Automotive CarPlay upgrade for our Lexus NX300h and decided to have Black Rock install it. The service at Black Rock was great. Dave the owner checked me in and John the technician soon went to work on the installation. He did a great job and when the installation was completed he walked me through connecting my phone to the unit and showed me how to move back and from CarPlay to the native Lexus system. I’m really pleased by my experience with the team at Black Rock. Great people to work with.

Walter Packard on 02/20/2026

Recently purchased a Hamilton Automotive CarPlay upgrade for our Lexus NX300h and decided to have Black Rock install it. The service at Black Rock was great. Dave the owner checked me in and John the technician soon went to work on the installation. He did a great job and when the installation was completed he walked me through connecting my phone to the unit and showed me how to move back and from CarPlay to the native Lexus system. I’m really pleased by my experience with the team at Black Rock. Great people to work with.

Shop Reply

We were really happy to install your Hamilton Bluetooth Carplay unit!

John Hartmire on 02/04/2026

I have great confidence that they are skilled mechanics based on the volume of business, and the volume of repeat business. On the flip side, you can tell about the repeat business by how busy they are fielding customers and calls. Small concern, however. Nice guys. Seem to care about their business and their customers.

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Thanks, John. Happy to take care of your F150 Ford, replacing water pump, Valve cover gaskets, Servicing the 10 speed Ford Transmission, and the other things. Dave

Alexis Monteiro on 02/03/2026

Owner was nice. He quoted me around $300-350 for diagnostic and oil change. Upon completion my total was over $600. For just the diagnostic and oil change. No other work done. Right before Christmas, this surprise was very upsetting. They also did not clear the oil change needed reminder. I let them know and they apologized and said I can bring it back in so they can fix that. But I don’t want to go back after this costly experience so there’s that. I’ll have to figure it out myself.

Alexis Monteiro on 02/03/2026

Owner was nice. He quoted me around $300-350 for diagnostic and oil change. Upon completion my total was over $600. For just the diagnostic and oil change. No other work done. Right before Christmas, this surprise was very upsetting. They also did not clear the oil change needed reminder. I let them know and they apologized and said I can bring it back in so they can fix that. But I don’t want to go back after this costly experience so there’s that. I’ll have to figure it out myself.

Shop Reply

Hi, so in first place, we got cust estimate approved 10am for $971.56 Minor Svc, 85pt Inspt, Diagnose CK Eng Lamp, Diagnose Heater not working and replace tstat. I explained will need 2 things: Tstat and blend door to fix CK Eng and get heater working, cust declined. we billed $375 Minor Svc(FULL SYnth ENEOS, Factory Filter, gasket, LM MOS2 Additive, washer fluid, 85 point inspection). We billed $120 to diagnose the Thermostat and $120 to diagnose the failed blend door actuator, this was time needed to pinpoint the problems that she approved beforehand . Total Parts, Labor, Tax and Haz Waste recycling was $632.88.

PJ on 01/26/2026

The staff was friendly, and informative, but they charged me $900 to change my battery. Less then an hours worth of work, and less then 1 hour of diagnostic time.

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I Can't tell who this is based on PJ as a name, is this the car you towed in to us at 4:45pm on a Friday, that was a no-start? and we stayed minutes after to fix it? which car are you talking about? Once I know who and what car this is, I can respond with details.- Dave

Lewis deWitt on 01/23/2026

I would recommend Black Rock Auto without reservations. All staff were friendly and knowledgeable. No hidden costs. The shop was familiar with my ‘92 Toyota pickup and was able to find a sneaky A/C leak.

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Happy to care for your old Toyota Pickup! Dave ??

Paul Choate on 01/23/2026

I’ve been going to Black Rock for over 20 years now. They’ve done a great job with all my cars, my wife’s and my kids. Always very professional, always willing to go the extra distance. Dave is one of the most interesting and honest mechanics I’ve ever met. No pressure, just good work.

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Hey Paul, thanks for the good word, very happy to take care of your Subaru, installing those new struts and control arms to make it ride like new!

Kathaleen Reed on 01/21/2026

David carefully explained what my car needed at 60,000 miles, made sure I got to work and back to the shop on time, communicated regularly, and treated me with professionalism and courtesy. Overall, they are great people to work with.!will use their services again!

Kathaleen Reed on 01/21/2026

David carefully explained what my car needed at 60,000 miles, made sure I got to work and back to the shop on time, communicated regularly, and treated me with professionalism and courtesy. Overall, they are great people to work with.!will use their services again!

Shop Reply

Hi Kathleen, was really nice to work on your Beautiful '21 Toy. Rav4. Dave

Eleanor Tak on 01/13/2026

we are new to the area and we were recommended, to your auto shop. We will most likely certainly be back. The service was excellent and we were not upsold anything we didn't need. We look forward to having a long journey with your business.

Shop Reply

Thank you guys very much. Happy to work on your Hyundai Tucson. Dave

Tom Nakayama on 01/09/2026

Great people, good prices, and fast service even though they were pretty busy. No complaints!

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Glad to work on your 2004 Toyota Matrix, Thanks. Dave

Joan Waters on 01/08/2026

Black Rock takes great care of my cars. Excellent service, A+ communication. I always know what needs to be done and when it needs doing. Thank you, Black Rock!

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Thank you Joan for trusting in us with your Chevrolet Impala service and suspension replacement!

Bob Ream on 12/24/2025

Black Rock serviced my last car, this car and will service the next one I get. Have been going there a long time. Great, honest attitude and service.

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Hi Bob! We’re really happy to be taking care of your RAV4! Thanks, merry Christmas. ????

Hannah Graf on 12/18/2025

Highly recommend! They were so quick and didn’t try to upsell me on unnecessary services at all! Very reasonably priced too :)

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Hey, Hannah! We’re so pleased to take care of your 2018 Chevy Volt! Thanks, Dave

Scott Hershey on 12/10/2025

I’m a repeat customer. 2006 Ford F-150 with 128,000 miles needed some attention to eliminate engine light, fix brakes and other issues common with an older vehicle. Thorough inspection, detailed recommendations, personable, professional service options discussions and quick work completion. Black Rock is highly recommended.

Scott Hershey on 12/10/2025

I’m a repeat customer. 2006 Ford F-150 with 128,000 miles needed some attention to eliminate engine light, fix brakes and other issues common with an older vehicle. Thorough inspection, detailed recommendations, personable, professional service options discussions and quick work completion. Black Rock is highly recommended.

Shop Reply

Dave here, glad to take care of your F150!

Erik James Vos on 12/04/2025

Did a routine service check for our Audi and Jeep...Black Rock always does a complete and thorough job at looking at everything and being candid about items needing immediate attention versus those that are not urgent. Always appreciate their honest. Thanks Dave and the folks at Black Rock

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Hi Erik, we are really happy to be your shop, and to take care of your Audi. Glad we could get the motor mounts, differentials and transfer case brought back up to like new.Thanks, Hune and Dave.

C Cam on 11/03/2025

Very friendly n quick svc. Got my car in and done right away!! Had my parking asst reset n so far still working. I’m not sure about pricing, but I liked that they were not pushy. They took care of what I needed now and could afford.

Lynell Clancy on 10/25/2025

As always my experience with Black Rock Automotive was outstanding. They are honest & tell you up front what your car needs. They are quick & efficient & keep my car in excellent working condition.

Shop Reply

Thanks Lynell, we are happy to solve your car trouble with a new battery and the other maintenance services. Dave

Danielle Yeti on 10/24/2025

Dave and the team are honest and reliable and keep my family safe on the road. Gratitude!

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Hey Danielle! So glad to take care of your RAV4 , getting all the maintenance done. Thanks! Dave

Peter Madson on 10/17/2025

Good work, fair price. Coming here for 12 years, never had a car breakdown.

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Hi Pete, Thanks for having us care for you Toyota Prius, which we love to do! Dave

Connor Smith on 10/06/2025

Absolutely phenomenal experience. I was driving through Sacramento and called them at 8:00 in the morning. They took my Sprinter in immediately and treated my vehicle as a priority to get me back out on the road the same day. They anticipated what parts I needed and even made a special trip to the dealership to get a sensor that they didn't have in stock. They were thorough, courteous and prompt in resolving my van's issues.

Shop Reply

Thank you Connor, We're glad to help with your Sprinter's MAF sensor, wish we had more time to help with the boost sensor, but at least we got your part # for you so that you can stop at a Mercedes dealer on the way home to San Diego. I liked meeting your dog Sierra. Dave

My Name on 09/26/2025

Wanted over 300 bucks for a prepurchase inspection. Seemed like a rip off, I walked. Much cheaper places out there.

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This person is complaining on price, not a poor quality of service.They never brought a vehicle to us.1 star for that?. Imbecile.

Lisa Lawrence on 09/26/2025

I wanted to have my 2011 Volvo S40 checked out before a planned roadtrip to Las Vegas next week. Dave was able to schedule an appointment for me the day after I called. The inspection showed a few "do now" items and he got them all done by the end of the day. It was time for an oil change so he did that too. Dave and his staff are knowledgeable, honest and friendly and it's a pleasure to do business with them. I also enjoy visiting with the office cats!

Shop Reply

Thanks so much for your bringing in your Volvo in for us to service! Dave

Gusen Magomedragimov on 09/24/2025

They did great job!

Shop Reply

Thanks Gusen! We’re happy that we could fix your ABS Module on your Ford Hybrid.

Barry Leamon on 09/17/2025

Very pleased with the amount of detail that was shown in diagnosing my concerns. I was kept informed of all solutions available. I was also made aware of other issues that should be addressed. I will definitely be taking vehicle back to Dave for needed servicing. My initial concern was taken care of in a very professional manner Thanks Dave.

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Thank you Barry, glad we got your door to work on your 2013 Kia Optima. Dave

David Alois on 09/04/2025

Have always gotten good service at Black Rock Auto. Dave Vennel is friendly and professional. Always explaining the service provided with pictures.

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Hi David, we love taking care of your cars, thank you

Jett L. Daly on 09/04/2025

Fantastic intake and service. Transparency and attention to detail were outstanding. Services went above and beyond.

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Hi! we are happy to service your Ford RV, Very much so! Dave

Michele Silver on 08/27/2025

My regular service advisor was out of the country and I was referred to Black Rock Automotive for work needed quickly. I was very impressed with this business. They are honest, genuine and transparent. They fixed my car and also saved me from getting a $4000 repair on my engine recommended by the dealer. I will definitely be returning.

Shop Reply

Thank you Michele. We are thrilled to save you a big chunk of money on your Corolla. Dave.

Ana on 08/25/2025

I had a creepy feeling this person wasn't telling me the truth.

Shop Reply

This is a fake review, we have no such customer. It was submitted at 1:00am Sacramento time.

Kevin Ward on 08/20/2025

David and his team are fantastic. They review every change they made with you with photos so you know what they are referring to. I’ll be continuing to bring my car here from now on

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Thanks Kevin, we’re happy to take care of your Prius C, was good to see the transmission service now have good condition oil, and get the brake fluid back down to 0% moisture for safety. ????

Patricia Ramos on 08/14/2025

I took my 20 year old car in for a transmission diagnostic. It was determined that it would not be possible to repair. The team examined my vehicle and helped me accept it was time to get a replacement. I appreciate the time and attention to detail that was given to me. I’m planning on returning to the shop in the future. Thanks

Shop Reply

Thank you for the review Patricia! Please let us know if we can be of service in the future.

Katrina LaMar on 08/07/2025

These guys are fantastic! Knowledgeable, personable, affordable. But the best part is that they’re transparent and trustworthy. Highly recommend.

Shop Reply

Thank you for the review Kat! Glad to keep the RAV4 running in top shape!

Kristina Kendricks-Clark on 07/29/2025

Dave and his team are always honest and professional. Highly recommend Black Rock Auto!

Shop Reply

Thank you for the review Kristina!

Leslie Stanton on 07/28/2025

I trust Black Rock and Dave to do honest, reliable work. I’ve been getting my cars serviced here for over 20 years. I won’t go anywhere else

Shop Reply

Thank you for the review Leslie! Glad to keep the Kia Soul going!

Rachael Corelis on 07/22/2025

David and the staff did an outstanding job taking care of the unexpected repairs to my Tesla Model 3. They were able to fit the repairs in to their schedule and complete them as promised. Great job and highly recommended.

Shop Reply

Thank you for the review Rachael! GLad to keep the Tesla running in top shape!

Gary Grogan on 07/17/2025

Was very satisfied with your service Dave, Thank You so much, so nice to have AC that works so efficiently! Gary Grogan

Shop Reply

Thank you for the review Gary!

Julee Dyer on 06/26/2025

Dave and crew does athorough assessment of our car. Its fair and it keeps the car running smoothly. I have been going here 4 years with no complaints. Thank you.

Shop Reply

Thanks Julee, we are happy to service your Subaru. Dave

Yvonne Zlatunich on 06/22/2025

Dave and Auto team are very personable, transparent and communicative on every aspect from start to finish. We have a high mileage Chevy Silverado that is solid but needed maintenance for longevity. They did a thorough job and made our A/C unit good as new. The details in how they work are awesome. Hoon was great on keeping us updated and informed. They have great mechanics that know their skill. Thank you Zlatunich Familia

Shop Reply

Thank you for the review Yvonne!

Carol Walsh on 06/04/2025

Our family has used Black Rock for years! David explains the problem and best ways to move forward to fix it. Very happy to have his help with repairs etc.

Shop Reply

Hi Carol, thanks for letting us solve the problem with the MR2. Dave

Rubie Simonsen on 05/30/2025

First time I’ve had my car serviced at Black Rock and their staff was great. Informative, kind, and thorough. Real service no nonsense.

Shop Reply

Thank you for the kind words Rubie!, Glad to be able to repair the check engine light concerns on your Fiat!

Latisha Woods on 05/29/2025

I was looking to buy a used car and had Black Rock automotive do a pre-purchase inspection. I’m not from the area and let me tell you what I was absolutely so happy with every step and how it turned out. They are so nice and kind and honest I greatly appreciated everything they did. I highly recommend them.

Shop Reply

Thank you Latisha we are pleased to help you with your pre-purchase inspection. Dave

Jacqueline Thompson on 05/28/2025

They were very thorough and helpful while explaining my cars problems and worked with me on the price. Very polite and did a great job. I appreciate their customer service

Shop Reply

Thank you for the kind words, Jacqueline! We are glad to be able to repair the steering and charging concerns on your Honda Pilot!

Claudia Wrazel on 05/22/2025

Hoon was very supportive and helpful!

Shop Reply

Thank you Claudia for the kind words! Thank you for trusting in us with your vehicle!

Karena Shah on 05/21/2025

I had excellent service at Black Rock. It was fast and I was kept up to date on progress. I'm so glad to have an auto shop I can depend on, and they were very considerate while I waited as well.

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Thank you Karena for the kind words! We are glad to be able to perform the coolant replacement on your VW!

SD McKeon on 05/19/2025

A friend recommended Black Rock Auto when my vehicle needed repairs. I’m happy she suggested your shop! My experience was very positive. You deliver excellent and transparent service. Thank you for everything!

Shop Reply

Thank you SD for the kind words. We were glad to be able to take care of the alternator repairs on the Ford Focus. Have a great day!

Carol Daly on 05/15/2025

We love Black Rock Automotive. We have been super impressed with their customer service, but, better than that, their complete transparency in analyzing a vehicle problem, spelling out what has to be done, detailing the work suggested and never pressuring to do anything except what we wanted done. They are extremely responsive, kept us informed on the work progress and when the work was completed. We have now referred our friends to their shop and will continue doing business with them for all our vehicle needs.

Shop Reply

Thank you Carol! We are glad to be able to look over your Lexus. Have a wonderful day!

marissa barbero on 05/06/2025

Always incredible and thorough. I love that they take pictures and explain everything to you.

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Thank you Marissa! We are glad to be able to take care of your Toyota Tacoma!

Adrian Espinoza on 04/29/2025

Dave and the folks over at Black Rock Automotive are very friendly, great at what they do, and transparent throughout the process. They have a great web tool that goes into detail for your inspection and services performed. You'll also recieve a clearly broken down estimate after the inspection. Great communication throughout the process and quick turnaround time. They also have cute cats. Highly recommended for your auto services!

Shop Reply

Thank you Adrian for the kind words! We were glad to take care of your Camry. Have a great day!

Mark Vazquez on 04/29/2025

I would highly recommend Black Rock I was impressed with the service and professionalism.

Shop Reply

Hey Thanks Mark, we are happy to take care of your Camry's front brakes. You have a great Toyota! Dave

Emad Marini on 04/24/2025

I don’t usually leave reviews, but Black Rock Automotive absolutely deserves this one. I first visited them a while back for a pre-purchase inspection on a truck, and the experience was phenomenal. Their inspection was detailed, professional, and gave me complete confidence in what I was buying. So when I recently found myself in a terrible situation with a different vehicle, they were the first shop that came to mind. I had just bought a hybrid vehicle from Roseville Toyota, and within three days, the hybrid battery failed. The dealership refused to take the car back or fix it. I was stuck with a car that needed a $6,000 battery replacement, and despite contacting attorneys and other legal resources, no one was able to help me. I felt completely helpless—honestly, at an all-time low. I knew I’d been done dirty by the dealership, and I didn’t know where to turn. In desperation, I started calling around for battery replacement estimates. When I got in touch with Black Rock Automotive again, Dave picked up the phone. Before he would even give me an estimate, he insisted that I call Lexus of North America and dispute the situation. I pushed for a price, but Dave wouldn’t budge—he said, “I’d rather you try that first and see what they say.” Because of his advice, I made the call. Sure enough, just like Dave said, the dealership contacted me shortly after—upset—and suddenly willing to give me a full refund. I was floored. Dave’s words rang 100% true. I can’t overstate how grateful I am for the honesty, integrity, and genuine care shown by Black Rock Automotive. Dave could’ve taken my money like other shops were ready to, but instead he guided me to the best outcome possible. If you want a mechanic that truly has your back, this is the place. Thank you, Dave and Black Rock—you saved me.

Shop Reply

Thank you Emad! We're glad it got sorted out. We're here when you need us. Have a great day!

An Gua on 04/17/2025

First time there and I'll definitely be back. Thorough explanations of everything, found problems others had missed, didn't try to up-sell me. They use quality products. And wonderful cats on site!

Shop Reply

Hi An, very happy to take care of your Prius C, Thank you!! Dave

casey hendrick on 04/01/2025

Found this shop via Reddit. Called to ask about a head gasket replacement for a Subaru. I asked if they have experience working in Subarus. The guy (Dave) said, why don’t you check Google and Reddit. I tried explain Reddit and Google don’t talk about Subarus and Dave hung up on me. Either they don’t want the business or I offended him…? Going somewhere else 🙂 I’d give one star but they at least pick up the phone. In response to below: No one else hung up on me. I’m typically a polite person, especially when asking for a service.

Shop Reply

Dave here. I did not hang up on this guy. If this was the guy I talked with, I was on the phone with him for 15 minutes? He's mistaken a telephone fault for a hang up. Sound like he has other "hang ups" as well :) Dave

Jerrold Thompson on 03/14/2025

Always prompt, professional and honest. Detailed estimate of expected repair costs and rationale. Quick turnaround. Dealerships should study Black Rock to learn how to do it right, and how to deliver excellent personal customer service. They are my “go to” for all my repair needs. I’d give six stars if I could. The best real old fashioned mechanics around, who deal with every car brand and type. Dave and his team are top notch.

Shop Reply

Thank you Jerrold for trusting in us with your Kia! Dave and team

Christopher Anthony Thomas on 03/14/2025

I thiught the experience was effortless. David kept me abreast of the whole process and was honest too. He gave me what needed attention and what could be held off. I was surprised with the extra touch of washing and buffing out some scratches that meant alot. Great job!

Shop Reply

Thanks Chris, I'm happy to take care of your Genesis. Dave.

Ed Wallach on 03/13/2025

Had a dash cam installed. They took good care of me and finished ahead of schedule.

Shop Reply

Hi Ed, Thank you very much! We are happy to get you that Azdome Dash Cam! Dave

Rady on 03/06/2025

The Mechanics at "Black Rock Auto" are skilled and thoughtful there expertise goes above my expectations. Thank you guys again for your help and the gift for my little one.

Shop Reply

Hi Rady! We are pleased to be here and to take care of your car. Glad your son liked the toys, Dave

Ronald Slabbinck on 03/04/2025

As always…thorough and comprehensive assessment, professional, low pressure, high quality service.

Shop Reply

Thanks Ron, Pleased we can care for your Mercedes. Dave.

Cheri Lotan on 02/27/2025

Black Rock makes having to take your car to the shop an actual positive experience! I highly recommend them!

Shop Reply

Hi Cheri, we are glad to be able to fix your Honda Accords front bumper, and to take care of the service needs too! Thanks, the Guys and Black Rock Auto. Hune, Dave and Jon.

Vonnie Marie on 02/20/2025

Loved the people, expedient service & transportation service! And of course the cats!

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Thanks Vonnie, we are glad to take care of your Honda Accord, and to be able to fix that wiring harness. Dave

Brian GL on 02/15/2025

I went in for a post purchase Inspection. They provided a full list of recommend work for my vehicle and also a cost estimate if they performed the work. I chose to do the front diff and brake fluid replacement. My truck feels great after the service. They also provide a complimentary loaner while my vehicle was being serviced. I will continue to use them as my trusted local auto shop. A+++ customer service.

Shop Reply

Thank you Rodel for allowing us to service your Ford F150! Dave and team

Bob Curry on 02/10/2025

Great job installing a Car Play kit for my car. Dave was very clear upfront with his estimate and the service was performed expertly and cleanly, as promised. The kit is working great. I would come here again without hesitation!

Shop Reply

Thanks Bob, very happy to install your Hamilton CarPlay accessory unit in your Lexus! Dave.

Steven Tiller on 01/18/2025

Dave and his team at Black Rock have been working on all our vehicles (Toyota, Acura, BMW) for the past 12+ years. It's the best local small shop around, by far. They are fair, extremely knowledgeable, are very competent, and offer great customer service!

Shop Reply

Thanks Steve, we’re really happy to take care of your family vehicles and work truck. ??

Mike Avina on 01/06/2025

A + - these guys know what they are doing!

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Hey there! So grateful to be servicing your Subaru, taking care of its maintenance needs. Thanks, Dave.

Debbie on 12/19/2024

Very thorough and extremely knowledgeable!

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Thanks, Debbie. We are glad to work on your Mini Cooper, and take care of the software update, and the service items. Happy that when we serviced the transmission, it looked good and went well! Thanks again, Dave.

Be Still My Stars on 12/17/2024

Got my tires changed, and they were super fast!

Shop Reply

Thank you for the review Be Still! Please let us know if we can be of service in the future.

Benjamin Toney on 12/13/2024

Black Rock when they inspect me car they show me things that was going on my truck they didn't try to up sell me they were very pleasant people to work with

Shop Reply

Hi Ben, we are glad to take care of your 2008 Ford Ranger!

Andrew Crouse on 11/22/2024

These guys always do a great job- efficient, knowledgeable, and professional

Shop Reply

Thanks Andrew, We're happy to keep your Mitsubishi Eclipse running well! Dave

Matthew B. Milton on 11/21/2024

Excellent shop, does great work.

Shop Reply

Thank you Matthew for trusting us with your Mazda 3 Service!

Narjisse Sarehane on 11/09/2024

Amazing professional service. The best car service for European cars, especially Audi. Dave and his team are talented experts who can explain the car issues clearly and tackle the issues in a timely manner. Very happy about my experience.

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Merci Narjisse! Fun to talk computers and space while you were in with your Audi! Dave.

AEGOS on 11/09/2024

Amazing professional service. The best car service for European cars, especially Audi. Dave and his team are talented experts who can explain the car issues clearly and tackle the issues in a timely manner. Very happy about my experience.

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Merci Narjisse! Fun to talk computers and space while you were in with your Audi! Dave.

Roger Isaac on 10/24/2024

Dave and his crew always do a great job and are willing to take the time to explain what they're doing in a way that makes sense. Black Rock is the only automotive shop we trust to get things done right and in a timely manner.

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Thank you guys! I'm glad to take care of your Hyundai, that we could change the bad ignition coil on the engine. Dave

Chris Gugino on 10/04/2024

Black Rock Auto exceeded my expectations! I had heard great things about them, so I decided to give them a try after a frustrating and expensive experience at the Jeep service center. Dave took my car in right away, and he was very communicative and transparent throughout the entire process. I really appreciated the text and email updates, as well as the online portal they used to share photos and notes of their VERY comprehensive inspection and assessment of all my vehicle's components. They prioritized the repairs, and I never felt pressured to get unnecessary work done. I also appreciated getting back on the road quickly. I highly recommend Black Rock Auto! Thanks, guys!

Shop Reply

Hi Chris, we were happy to check out your Jeep, and take care of all its needs. Nice now to have new brakes and the other things. Thanks, Dave.

Chris Beale on 09/20/2024

Dave was very responsive in dealing with my Tesla when it wouldn’t start. Will definitely go to Blackrock again.

Shop Reply

Thank You Chris, we are happy to do whatever your Tesla may need. Dave

Alane Dark on 09/13/2024

These guys really know their stuff. I've been going here for years and I've never left there with a mystery. Their communication is excellent. All my question are answered thoroughly and they are always willing to show you your car and what is going on with it. Plus shop cats and dogs make it welcoming!

Shop Reply

Thank you for the review Alane!

Kesha Cornelius on 09/06/2024

I love this place will refer this place to other people. Dave and the crew did an amazing job on my Honda. I love how Dave explains and had pictures of what service they did... Will be back

Shop Reply

Hi Keisha, We're glad to help with your Honda Civic, and glad we could fix the steering tie rods and boots then do the alignment. Thanks! Dave

Ron O'Connor on 08/29/2024

I heard about Black Rock Automotive via their ad on Capital Public Radio. After years of using a Toyota dealership for service, I decided to try Black Rock and was very impressed. They really seem to know what they are doing, and the services they provided were completed quickly. My 12-year-old Toyota Prius is now running like new.

Shop Reply

Thank you, Ron! We are happy to take care of your excellent 2012 Prius C. You keep it like new! Dave

Nick Small on 08/22/2024

Very friendly and courteous staff. I'm not a local and was lost with an almost flat tire. They where able to help me ASAP and it was a big stress reliever. Thanks guys...

Shop Reply

Thanks Nick!

Jeff Bernstein on 07/26/2024

Always a good experience dealing with Black Rock Auto. Honest folks, do good work, enjoyable to deal with.

Shop Reply

Hi Jeff, I’m glad we could help you fix that window that came down on your Acura, and to fix your tire too. Fun to talk with you too! Thanks, Dave

Charlotte Driver on 07/19/2024

Very professional. Thank you for expanding on the details after you repaired the car.(showing the physical parts that were removed) And texting me the pictures. I truly appreciated your ability to take care of my car so quickly. CD

Shop Reply

Thanks Charlotte, was happy to get your air conditioning fully functional again. Good for hot Sacramento summer now! Dave

Jennifer Posehn on 07/10/2024

I am very happy with the work done here at Black Rock Auto. My car had failed three smog checks before it was serviced by Black Rock. It runs better than ever now and passed the smog test. I also had a loaner car provided to me while the work was done, I highly recommend Black Rock and will bring my car back for all maintenance and any needed repairs in the future,

Shop Reply

Happy to care for your Chevy Malibu, and to solve your car’s electrical problem. - Dave

Bob Moustakas on 06/20/2024

Great service. Reasonable prices. Friendly small local business.

Shop Reply

Thanks Bob, glad to fix your VW brake system.

Juan Pablo Cardenas on 06/07/2024

Happy first-time customer and coming back. Dave, Rich, John and team made me feel welcome, addressed my concerns, went the extra mile, and finished the job blazingly fast. Recently reached 100k miles on 2010 Jetta. They performed 85 pt inspection, diagnosed and fixed air injection system error, replaced shocks/struts/mounts/links, flushed brake/clutch fluids, and more. Sacramento is lucky to have this establishment.

Shop Reply

Obrigado, Juan! Foi uma prazer concertar seu caro!

Phil Hinkle on 05/21/2024

Dave and the crew were great. They got me in and diagnosed my issues quickly. The online diagnostic report of my 85 point inspection was amazing and broke down all my vehicles problems and even included photos of the problem areas on my vehicle, not just a generic image. I’ll be bringing all the business I can back to black rock auto. These guys are great. Had my car back in for service and once again, David was great and got me up and going in no time. Even got me a loaner so I could get my errands for the day finished. Always great service here.

Shop Reply

We are glad we could do a complete 85 point assessment on your Jeep, and check the head gasket integrity by using our 5-Gas Analyzer to test for Hydrocarbon content in the coolant. Thanks! Dave

Ian Drake on 05/21/2024

First time in the shop, Dave and his team are super thorough and got a ton of work done on my car in a single day. Feels brand new, the car is going to be driven by a new driver and after their inspection I feel confident that he will be safe and the car is mechanically sound. Dave kept in touch through the day and the pictures of the work performed is greatly appreciated. Will definitely be bringing my other vehicles here!

Shop Reply

Hi Ian, thanks we are happy to take care of your Nissan, and get it ready for your 16 year old to drive. also happy to mention Drive Safe Sacramento for kids! Thanks again. Dave

Michael Comer on 05/18/2024

Several issues addressed: Twice had to test new brakes hard and they worked; Engine no longer stalls on rapid stops; Not hearing exhaust leak any more; Car just passed smog check.

Shop Reply

Hi Mike! really glad your car now idles correctly, and the exhaust is fixed. Thanks, Dave

Bruce Mills on 05/08/2024

David comes across very caring about handling your automobile

Shop Reply

Hi Bruce! I'm really glad we were able to fix your beautiful old 1965 Austin-Healey Mk 3000. We're glad to get that starter rebuilt for you! Dave

douglas wade on 05/06/2024

Always great and thorough service!

Shop Reply

Thanks Douglas! It was great to fix your Land Rover and put in your new battery, as well as replace those control arms. Now it rides better! Thank you, Dave

Fahad Safdar on 04/30/2024

This shop is one word AMAZING! Brought my Tesla in for a quick service, they provided me with the best service! Keep me updated along the way until my vehicle was ready. Dave and the crew are the most honest people you’ll come across in the 916 area. Good people!! I would recommend this shop to all my friends and family!

Shop Reply

Thanks Fahad, we are happy to solve that axle problem on your 2016 Tesla model X. ??Dave

Jeff Perry on 04/25/2024

Thank y'all for the great service. I knew exactly what was needed and you performed the work in a timely manner.

Shop Reply

Thanks Jeff! We’re happy to take care of your Chevy Silverado, installing that new transmission cooler and doing our Minor Service/Inspection. Dave ??

pat kitt on 04/05/2024

Outstanding shop. Dave does a great job of explaining the work done each time. Highly recommend this spot.

Shop Reply

Thank you Pat for your trust in allowing us to service you Rav4. We're here if you ever need us!

Gerhard Panuschka on 03/13/2024

This is a small garage that strives to provide good service to their customers. I think small, dedicated shops should be supported.

Shop Reply

Vielen Danke, Gerhard! We are happy to do alignment on your Sprinter Van. Bis später! Dave

Jackie Shelley on 03/06/2024

I am very happy with the service they provide. I give them a 5 star review.

Shop Reply

Thanks Jackie, we are happy to be here when your Ford needs something.- Dave

BlacOps Assassin on 02/14/2024

I would recommend this shop, the service was professional and the owner was courteous and knowledgeable I will be taking all my cars there from now on..

Shop Reply

Thanks! Happy to have you as a great customer. Dave

Trish P on 12/06/2023

So glad we stopped by Black Rock to get our Tesla's tires rotated. Customer service was great and friendly. It took about 30-45 min. When it was finished and time to pay, Dave showed me a photo of a device they attached to the bottom of our Tesla to keep the plastic and anything else safe from cracking. I was impressed by the thorough details. They gave off a very honest vibe. We will definitely be coming back and we’ll recommend Black Rock to anyone who needs auto repair/service.

Shop Reply

Thanks Trisha, it was a pleasure to service your Tesla. What a lovely car! Dave

Jennifer Posehn on 11/28/2023

My car runs like new after my repairs here. I will be a regular customer. Thanks so much.

Shop Reply

We are very happy to take care of your Chevy, and to solve the electrical problems that it had. Thank you! Dave and Crew.

david magorien on 11/22/2023

I own a 1992 Dodge Viper. My car developed a radiator leak. I went to the Dodge dealer who informed me they "don't take care of cars that old" which seemed odd since i bought the car from them. I came across Black Rock Automotive which I became instantly impressed with because of all of the positive reviews. Dave accurately diagnosed the problem, ordered the appropriate parts and had it running like new in a very timely fashion. I was impressed with the knowledge, expertise and professionalism the team at Black Rock Automotive displayed. Dave explaned everything in a way that I understood. I had a very positive experience with their service and will definitely be going back.

Shop Reply

Hi Dave, was a pleasure to work on your Viper! Thanks for having us service it.

Jenn Souza on 11/21/2023

Excellent service. Honest and direct communication. Respectful of women. To add to this: I had a problem with the Kia dealer- dealers caused a new issue when I went in for recall service- and I scheduled an appointment with BRA just to avoid all the drama and disrespect that was happening at the dealer. It was going to be about $500. Rather than taking my money and getting the simple job done, Dave gave me advice and suggestions for speaking g with the dealer, and I was able to get the Kia dealer to fix their mistake free of charge!

Shop Reply

Obrigado Snra Souza, foi uma prazer concertar seu carro! Dave

Kari Nesler on 11/14/2023

Great, honest people, great work - I won't take my car anywhere else!

Shop Reply

Hi Kari! I am so happy to be taking care of your Mazda CX-5! Happy we can take care of what it needed last time. Thanks, Dave.

gillen .morrison on 11/12/2023

I trust Dave and his team implicitly. He is consistently professional and patiently answers any questions I have about recommended repairs.

Shop Reply

Thanks, very grateful and happy to service your Audi!

Cort Phelps on 11/09/2023

From the first time I went to Black Rock Auto. I was impressed with the knowledge and care they put into repairing my 2018 Challenger. They give you an honest assessment of what is wrong with your car. And give fair price on parts and labor. Plus, they will give you a loaner car if you need one. I trust Dave and Richard more than the dealership.

Shop Reply

Thanks Cort! Very happy to work on your Challenger. Dave

Graham on 11/03/2023

Trustworthy

Shop Reply

Thanks Graham!

Dylan Harden on 10/25/2023

Nothing but awesome work and great people. Let their business speak for itself and you will see how good they’re work ethic is and they’re detail to customer service.

Shop Reply

Thanks Dylan, we’re super glad to take care of your 99 Toyota 4Runner! Dave.

michael larsen on 10/12/2023

Quality Auto care. Friendly knowledgeable staff.

Shop Reply

Thank you Michael for trusting in us with your Fiat 500 timing belt service and repairs!

Barbara Murchison on 10/09/2023

Dave and the team at Black Rock performed a thorough inspection of my 2011 Nissan Altima and then completed some regular maintenance (fluids, filters, wiper blades) and tackled a few more involved items (transmission service, front brakes) within 24 hours. Throughout the process, Dave patiently explained what needed to be done. I really appreciate being able to discuss my car's needs with a knowledgeable and experienced mechanic!

Shop Reply

Hi Barbara, very happy we took care of your Nissan, and that you can keep enjoying driving it. Thanks for having us work on it! Dave

Anne Thompson on 10/02/2023

Dave took my car in quick and had the brakes fixed in three hours. This sure beats a 2 1/2 week wait I had for a dealership. David knows his stuff. Great job, quick turnaround, great service. i'll be back for the rest of my maintenance. Not everybody can work on a Kia. Pleased to have found David and his shop.

Shop Reply

Hi, super we are glad to take care of your Kia. Thanks!

John Eaton on 09/27/2023

Big fan, they do great work and have great customer svc

Shop Reply

Hi John, we were glad to do the work needed on your Ford Bronco! Thanks. Dave

Roberta Lee on 09/22/2023

Dave and staff were kind, patient, thorough.

Shop Reply

Hey, Roberta, we were very happy to check over your car, and be able to offer you advice on it. Thanks! Dave

kathleen turney on 09/21/2023

AMAZING SERVICE

Shop Reply

Thank you for the review Kathleen!

Trevor Stevenson on 09/18/2023

A friendly, professional and knowledgeable shop that can seem to tackle anything you need. My vehicle drives great and passes smog because of Black Rock Auto

Shop Reply

Super glad to take care of your Toyota. Happy that we will be Restoring your Headlights to like new condition! Thanks Dave and Crew.

Paula on 09/15/2023

Black Rock Automotive provides excellent auto service *and* customer service. Everytime!

Shop Reply

Hi Paula, very glad to take care of your Hybrid Toyota RAV-4. Thanks for bringing it to us!

John Overton on 09/14/2023

A grade "A" experience at Black Rock. From the intake thru the repairs, they showed true professionalism. They send pictures and a description of everything they suggest your car needs and text updates every step of the way. Also, they offered a free loaner car or a Uber ride home while my car was in the shop. I have found a new mechanic, give them a try and you will too. Guaranteed.

Shop Reply

Hi John, We’re happy to take care of your vehicles. Glad we could fix your Subaru’s Alignment. Thanks, Dave.

E MK on 08/31/2023

We found Black Rock Auto to be very very honest, very reasonable and easy to work with. They will be our go-to shop from now on. They are worth it. Their motto "we continually strive for excellence on every visit" is evident in their work and communications.

Shop Reply

Thank you very much! We were really glad to get your Subaru Forester engine change completed and working so well. Dave

Pettit Gilwee on 08/30/2023

Why are you even thinking of going anywhere else?! Excellent customer service, great expertise and so wonderful supporting a local biz. Dave and team are exceptional!

Shop Reply

Thank you very much Pettit! I’m glad to take care of your son’s Subaru. Super! Dave

Elisabeth Graffin on 08/23/2023

Excellent service. Communication was spot on. Very detailed and helpful. Im so glad I found this shop. I felt trust which is very important. They were very knowledgeable on my Range Rover and I'm glad I found a small biz, local shop. Im used to getting ripped off at Land Rover dealership and this experience at Black Rock was incredibly different. They even washed my car!!! Im taking my car back in a few months for a service and feel confident in their work. Thank you Black Rock Auto you guys are awesome and go above and beyond. Rare in these times!

Shop Reply

Thanks Elisabeth, we are really happy to take care of your Range Rover. Super! Dave

Andrew Crouse on 08/18/2023

They are very skilled, knowledgeable, and efficient! I trust them with all my car repair needs.

Shop Reply

Hi Andrew! Glad to keep your Mitsubishi Eclipse on the road! Thank you, Dave

Harrison Ennis on 08/17/2023

I went in to get my AC fixed. They replaced it with a blower that makes a very high pitched whine when you have the ac on at all. I went back to ask them to fix it, they offered to put a dealership blower instead for even more money. TL;DR spent 500$ for a very obnoxious sounding AC. I would not recommend this place to a friend

Shop Reply

Dave here, I offered to order dealer blower for customer the same day, explained that cost difference is $53.26 . I told Harrison if you want to change it just let me know, but he never asked us, just left this 1 star review. It was Harrison who decided not to ask us to change it.if there is a problem, best way is to ask straightforward, not to remain silent since we cannot read minds. Our offer still stands for 3 years even though you gave us a 1 star review, since that is our warranty period. Try reading Marcus Aurelius.

Nichole Wright on 08/14/2023

This was the first time I used them and they were very knowledgeable and helpful when repairing my breaks on my 2018 GLE 350 Mercedes.

Shop Reply

Hi Nicole, very happy to take care of the brakes on your Mercedes GLE 350. Thanks, Dave

Niko Hughes on 08/03/2023

Dave is great! Explains everything and shows how it works. The shop has taken great care of my car, highly recommend!

Shop Reply

Hi Nicole, we are very happy to take care of your Escape! Glad to get your Air Conditioner back to working properly! Dave

Chandra Miller on 07/25/2023

Dave is the best! He’s been servicing our cars for 15 years. Really like the inspection process and report that is super detailed and helped us prioritize repairs now to save us costs in the future. Also, who doesn’t love a shop with cats?!

Shop Reply

Hey there! Really glad to be able to care for your vehicles. Dave??

Sally Stratton on 07/20/2023

I have always felt uncomfortable taking my car in for service work. I am a single woman who knows nothing about cars and have always felt like an easy mark for unscrupulous mechanics/dealership service centers. After knowing I needed to take my 2014 Honda Civic in for some repair work, I experienced a lot of anxiety about where to take my vehicle. I am new to being a car owner in California, so I started doing research. I asked fellow state employees at work, friends from nonprofit work, did Google and Yelp searches. The one company recommended by everyone was BLACK ROCK. Dave and staff were amazing and thorough. They sent me detailed pics of my car with a list of recommended actions broken down into categories based on urgency. Dave gave me options and even informed me that a cheap 60 dollar repair for my noise issue would be totally sufficient. The level of professionalism, kindness, attention to detail, and integrity at BLACK ROCK is unmatched! If Dave isn't too busy, you may also get to chat with him and learn that he is also knowledgeable about Sacramento history and has a love for Sactown, as do I! There are two shop dogs (did not get to meet) and a shop cat named Tai, who is a sweetheart. So why not take your car to an honest, locally owned auto shop that takes pride in the work that they do?

Shop Reply

Hi Sally, We are very pleased to take care of your Honda, and the things it needed. Happy to get it in tip-top condition. Glad we could restore the headlight plastic to like new too! Thanks, Dave

Geoffrey Stockdale on 07/14/2023

Replaced engine with used unit from Japan. I am very happy with the outcome.

Shop Reply

Thanks Geoffrey! We are very happy to take care of your Subarus. Dave

William Saumier on 07/11/2023

Dave was able to repair the damage Westfield Ford could not. Westfield Ford was performing a 100,000 mile service replacing spark plugs etc. they broke off a spark plug in the engine and gave me back the vehicle that required towing. They took no responsibility for breaking off the plug and said they could not get the plug and pieces out of the engine if they tried. Dave is known for his expertise in auto engine repairs along with other mechanical work other shops either cannot repair or do not attempt to repair. Dave is detailed from the beginning to the end. Pictures and a video of the problem and parts were provided from start to finish. Dave is the first shop I have ever come across with excellent communications including progress with photos and video. Black Rock Automotive is highly recommended and is an honest upfront company that is hard to find. Dave and his team earned a 5-Star Rating.

Shop Reply

Thanks Bill, We are thrilled that we could solve your car's broken spark plug problem. - Dave

Ronald Dougherty on 07/02/2023

Professional installation and excellent product. I will definitely return for all of my automobile needs. Super friendly staff too!

Shop Reply

Thank you Ronald for coming in and having us installed the dash cam for your Mazda 3!

Robert Franko on 06/10/2023

Very happy with the work and crew at Black Rock Auto. Honest assesments, very good communications. Our 2003 GMC pickup had the transfer case repaired and the AC system serviced. Thanks. DAVE 🖖‼️

Shop Reply

Hi Bob, we are happy to bring your GMC truck engine back to good running condition. Also, we are happy to take care of your little Scion/Toyota too! Dave

dat2ra on 06/07/2023

Rebuilt transmission. Took a while waiting on parts but works fine. Diagnosed a weak battery and sure enough, it went dead 2 weeks later.

Shop Reply

Hi Roland, Thanks! We are happy to take care of your Toyota 4Runner. Dave

Terry DeGarmo on 06/04/2023

Very satisfied with the service I received. Dave answered all my questions about the value of my car verses repair cost. Knowing new parts now are in my vehicle, I don't need to worry about them. Buying another used car instead would subject me to not knowing the status of a used car and its parts. Thanks Dave

Shop Reply

Thank you Terry for trusting in us for the replacement of your Prius hybrid battery and replacement of the rear shocks. We are here if you'd ever need our service.

Charles Roehr on 05/15/2023

Dave was great. Very detailed and explained everything involved in their diagnosis. I would recommend them

Shop Reply

Thank you Charles for trusting in us with your 1994 Toyota 4Runner diagnosis! We're here if you'd ever need our service.

Greg LaTraille on 05/09/2023

Car runs great now. Thanks.

Shop Reply

Hey Greg and Mindy! Glad we can keep the Ford in good shape with new brakes, and making the window washers work again. :) Dave

Todd Millikan on 05/04/2023

Professional service from a team you can trust! Dave & Rich and the Black Rock team do great work at reasonable rates. Great people. Maybe the best part is the fact that they offer loaner cars while your car is in the shop!! Who does that anymore?! Awesome!!

Shop Reply

Hi Todd! We are happy to take care of your Kia Niro! Pleased we can make it like new again. Thanks, Dave

A Google User on 05/03/2023

Best experience I've had at a auto shop. They send you a link to a webpage specific to your car that contains all points of the car that they inspect with their general assessment, or that you told them about. Problems that they find are listed on the website with a picture and notes so you can see what they're talking about and what they recommend. They communicate very well too.

Shop Reply

Hi Sky, thanks for having us service your Subaru, we are thrilled to get that Sunroof set right, take care of that wheel bearing, solve that thermostat problem and all the rest. Thanks, Dave

Robert Horowitz on 05/01/2023

Love these guys. Very thorough and professional shop with highly qualified technicians.

Shop Reply

Hi Bob, it was great working on you Subaru! Thanks, Dave. ALSO: Glad to Get your Struts done, now it handles like new with KYB Struts front and rear. Thank you also for letting us service your Toyota Gen 4 Prius!

Jorge Acevedo on 04/22/2023

Black rock is a great business. Fast and friendly, and resolves our issues. Very honest folks.

Shop Reply

Thank you Jorge for allowing us to solve your Toyota FJ brakes. Please let us know if we can be of service in the future!

Brendan Hogan on 04/14/2023

Black Rock auto is a fantastic shop! It’s filled with great people that know their stuff and listen to your needs. Transparency is a value and you can tell as soon as you get your inspection email. It’s filled with detailed information and pictures of what your car needs. They don’t pressure you just inform you and let you make the decision. Great shop!

Tim Ramsey on 04/08/2023

Great customer service, good repair, all in the same day, all together a good experience as a first time customer.

Shop Reply

Thank you Tim for allowing us to swap out the Chevy truck side mirrors and remounting the trim. We're here if you'd ever need our service!

air cooled on 04/07/2023

Great service and a friendly environment. Very knowledgeable staff of workers who enjoy their work.

Shop Reply

Hi Bill, hey it was great to work on your Sprinter Van. Thanks! Dave

Harry slye on 03/31/2023

I called made an appointment and went to my appointment on time to fix my truck. The team was very efficient and kept me in the loop with repairs every step of the way. The completed a diagnostic test on my truck and fix exactly what was wrong with pictures to back it up. By far this shop was the best shop I have ever been to for auto repairs or any auto service. I think I will bring my car in for service as well. Outstanding!!!

Shop Reply

Hi Harry, Thanks for bringing us your Chevy for to fix the A/C. We are happy to take care of it! Dave

Robin Evans on 03/25/2023

Auto Junked, sad to see it go, good Gas mileage When it worked Vin Number J24RN55E6G0179228 original eaten by mice

Shop Reply

Hi Robin, yeah the old 86 Toyota Truck was too far gone to bring back in any reasonable budget. Thanks for letting us assess it for you. Dave

Whylee Raven on 03/12/2023

I needed to get a pre-purchase inspection done on a Lexus LS460 I was considering buying. Thankfully I brought the car to Blackrock Automotive. Dave and Richard found body damage my wife and I didn't see, inspected the car while we waited, showed me everything that was wrong with the car and saved me from about $6,000 in repair bills had I bought the car. I would definitely use their services again.

Shop Reply

Hi, we were pleased to fully inform you as to the condition of the Lexus LS460 that you were considering. Regards, Dave

james salgado on 03/12/2023

Serviced several issues that needed immediate attention, and they delivered.

Shop Reply

Hi James, we are glad to take care of your Ford Fusion. Thanks! Dave.

Lumen & Co. on 03/10/2023

Super awesome and friendly folks! They use good products as well when it comes to fixing or oil changes. Definitely taking the wife’s X5 out there soon

Shop Reply

Hey Alex, Thanks, we are happy to take care of your Land Rover! Dave

Ernest Echeveste on 03/04/2023

Really happy with Dave and the team at Black Rock Auto. Nothing short of pros - they were immediately ready to help me get my imported Japanese van ready for the road and had experienced technicians to handle the timing belt replacement, fuel injector pump rebuild, and necessary inspections to get my 30 year old van running like new. They even sent me updated pictures and job descriptions in real time during the process. They’re without a doubt my go-to shop for my van.

Shop Reply

Thanks Ernie, any time you wanna bring a Japanese Domestic Market car to us is ok by us! We had fun working on your Hiace, not too often we see a right-hand drive Toyota van. Thanks again! Dave

Ilsa Hess on 02/23/2023

I was very impressed with the friendly and professional service I received from Black Rock Auto! Their service web site showed me photos of what was wrong with my car. I appreciated the transparency. I'll be back!

Shop Reply

Thank you Ilsa for trusting us with your Ford Edge. We are here if you ever need us!

Suzzle Greenie on 02/22/2023

This local owned shop is great! They were fair, honest and took the time to listen to my needs and address my concerns. Their online system was seamless and allowed me to see the work being completed, photos, diagnostics, etc. Which made me feel involved and in control of what was being done with my vehicle. Prices are fair and staff is caring. Quality work. Thanks guys for looking out for us ladies and not taking advantage! Very rare quality in a shop these days.

Shop Reply

Thank you Suzie! We are here if you ever need our service!

Mason Shelnutt on 02/13/2023

This is a really great mechanics shop. I generally do my own vehicle maintenance and repairs, but I brought a new vehicle in for an inspection and was very pleased with the thoroughness of the service. I also really enjoyed the interactions with the staff and the owner, which is an aspect of the experience that exceeded my expectations. The shop is cool, and they have dogs and a cat on-site which is a bonus in my books. Thanks again!

Shop Reply

Thank you Mason for trusting us for your Toyota Tacoma. We are happy to perform a pre-purchase inspection for your future vehicle. We are here if you ever need our service!

Joel McAllister (GeoJoel) on 02/09/2023

Wonderful service. Use of the shop truck was a life saver.

Shop Reply

Hi Joel, Thanks, we are happy to fix the wiring problems on your Jeep Grand Cherokee, and get your power seats working again. Dave

Diane Pelmore on 01/27/2023

Nice

Shop Reply

Thank you Diane for trusting in us with your vehicle!

Forest Fairy on 01/20/2023

Black Rock Automotive is the best in Sacramento! Dave and his crew are so good at what they do, and they are trustworthy and go above and beyond everytime. Dave even vaccuumed the floorboard and topped off the oil at no extra charge! The shop is also very warm and welcoming with excellent vibes, including an adorable cat and friendly dogs! :) I will keep coming back every time I have an issue with my hybrid. These guys really know their stuff. If you have a hybrid, go to Black Rock Automotive! Thank you Dave and crew for being awesome!!!

Shop Reply

Super thank you, very happy to take care of your Toyota… ??

C Sallee on 01/11/2023

I can't sing the praises of Black Rock highly enough! Dave has run a professional, honest, and honorable shop for many years. He has taken care of many of our cars over the years. He is generous with his knowledge and seems to know so much! He explains not only what his shop did, but why they did it, and will even show you any parts that had to be replaced if possible. And if all of that isn't enough, THEY HAVE LOANER CARS! So convenient! You won't regret taking your car to Dave and his crew.

Shop Reply

Hi Claire, Thanks, it a pleasure to work on your Toyota Highlander Hybrid, and doing the maintenance that it needs. Thank you!

sam bajwa on 12/30/2022

My car needed an oil change amongst various other things including new spark plugs and replacing a coupler in the steering wheel. I do not trust just anyone with my cars and read a handful of reviews to find the most trustworthy place to take my car. The reviews for Black Rock Auto seemed good I paid a premium going to this location as they charged almost as much as Hyundai would to fix the issues. The first issue was a minor one. After replacing the coupler the tech forgot to check the fuse and I couldn't open my trunk or gas cover. So I had to come back the next day and take an hour off of work to have them rectify it.. No big deal, I understand things happen. This second issue was a major one. When the tech went to take off the old oil change sticker on the top left windshield and replace it with the new one. He tore a chunk of my tint out. This is 3M crystalline tint that cost over $1000 do be installed on all windows of my car. I brought this up with the owner Dave and he stated that an issue like this a "reasonable expectation". He offered to patch up the 2 inch by 2 inch tear in my tint with "clear film" or a "small patch of tint". Unfortunately tint cannot be patched, if it could that would be a reasonable fix. I stated to the owner that he needs to return my car in the same condition that it was given to him in, meaning he needs to replace the entire front window tint, he stated that was not an option and he would not do that. I paid the shop $1500, and that's a hefty lesson I had to learn today. I would definitely not recommend this shop to anyone. Thanks, Sam

Shop Reply

I offered to install a silver dollar piece of window tint in the upper left where the inspection sticker goes, customer declined. The Oil Change Sticker was placed there by a different shop, and the tint came off with the old sticker. We offered a solution of a new piece under the new inspection sticker, but owner declined.

John Kuckowicz on 12/23/2022

This is the 3rd time I've had my oil changed on this particular car - a 2014 Honda CR-V - and it was done in less time than promised (I walked over to Shine Kava for a danish and coffee). Their crew is always friendly, professional and Black Rock Auto has been my go-to shop for our automotive needs for years.

Shop Reply

Hi John, We are glad to get that Ford E350 catalytic converter replaced and protected from theft. Thanks, Dave.

MyScorpio59 on 12/23/2022

Professional, major work warranted and friendly service!

Shop Reply

Thank you for the kind words and trust with your vehicle!

P K on 12/13/2022

This place is absolute trash. Take your car to dealership where you will pay more but be taken care of, unlike this place.

Shop Reply

We have no customer named Luna Syde. Perhaps it is someone with a split personality? Perhaps, say, Oscar the grouch, who knows the ins-and outs of garbage.

Chova on 12/07/2022

I absolutely love these guys! Friendly, timely and honest service, what else could you ask for? They are really transparent with what they are doing, what needs to be done, and how much it's going to cost and it's all automated so it's as easy as checking your email. Really could not recommend these guys enough!

Shop Reply

Thanks, really happy to take care of your car!

Dennis Grandy on 12/01/2022

Very thorough explanation and analysis. Dave took time to explain what was going on with car.

Shop Reply

Hi Dennis, we are happy to work on your Volvo (which translates from Latin to the English phrase 'I Roll").

Lorraine Richards on 10/27/2022

Found them after a few Google searches! Super great shop! Beyond thorough with the 73 point inspection. Loved their app for the detailed report, with parts and code readings. They use Carfax and checked on recalls. Completely update to technology, with email and status updates. They took my in on Monday, it needed some work and they were done by noon Tuesday. I am so pleased, I will be back and will continue to refer them!

Shop Reply

Thanks Lorraine, we are happy to service your Kia Rio!

Bob Beretta on 10/26/2022

Simply excellent. Blackrock replaced the turbo in my Sprinter 2500, 4000 miles ago, and it hasn’t missed a beat since. Professional communication, on-time delivery, reasonable prices, and zero trips back to the shop to ask why something isn’t right. The Mercedes dealer never delivered the last two of those, so I’m thrilled to have found Blackrock!

Shop Reply

Thanks Bob, we're happy to Service your Sprinter RV!

Lina Lieng on 10/24/2022

Super timely, friendly, and quality service.

Shop Reply

Hi Lina, we are thrilled to service your Prius, and do all that was needed with the Transmission Service, and the preventative items etc. Really nice car!

Katlin Lowe on 10/02/2022

Our car broke down in Sacramento and we took it right to Black Rock Auto. Dave was kind and communicative and really helped us out. It ended up being an issue covered by Toyota but we so appreciated Dave diagnosing it for us. Timing is everything ✨

Shop Reply

Thanks Katlin, I was happy to Diagnose your Toyota Prius' Power Inverter Problem, and to find that the it was covered under warranty!

Paris Wynne on 08/18/2022

Very nice and helpful! I will definitely be back! Thank you!!

Shop Reply

Thanks for letting us check your car over!

Alexander Trueblood on 07/30/2022

I've been coming here for years. Black Rock is a great shop that will never charge you for anything you don't need. Say hi to the cat for me.

Shop Reply

Hi Alex, we are happy to take care of your vehicles, including your Ford! Thanks, Dave.

Stacie Larkin on 07/09/2022

Dave has been caring for our cars for years. We have a 1993 Toyota truck, a Nissan Rogue and a 2015 Mini (manual transmission). We do our oil changes, we’ve had major replacements on the Toyota, tires on the Rogue and all general maintenance. They are the best.

Shop Reply

Hi Stacie! We are happy to take care of your Mini, and the other cars too. Thank you, Dave

Tana Tolson on 06/25/2022

We never met Dave in person because our car was towed there and then we picked it up after hours. Nonetheless, Dave and his staff were very accommodating and took care of us and our car.

Shop Reply

Hi Tana, Thanks for trusting us with your Volvo XC70. We are happy to take care of your vehicle's concerns! Dave

elizabeth Jones on 06/22/2022

Visiting Sacramento, my car needed some serious work, and Dave did it all on short notice and quickly. I was able to drive it home a few days later in perfect condition. 0 pressure, 0 BS, and he explained everything he wanted to do. A great experience.

Shop Reply

Hi Elizabeth, we are happy to take care of your Honda Civic, and get you back on the road!

Derlina Medina on 06/05/2022

This was my first visit to the shop and I appreciated how friendly, personable and professional the entire staff was. Dave took the time to explain what my car needed and was understanding of my priorities and budget. Being able to see the diagnostic report was very helpful and much appreciated, too. I’ll be returning in a couple weeks for preventative care, and I look forward to supporting this local gem of a shop. Extra bonus was being able to use a free loaner car - I won’t forget the charming diesel Jetta I got to enjoy while my car was being serviced. I loved meeting the office kitty, too! Thanks, Black Rock!

Shop Reply

Hey Derlina! We are thrilled to service your Honda Civic. Thanks for being one of our customers. Dave

AMBER CASTRO on 06/02/2022

I lied please forgive me Best place to get your car running great David has always been helpful and honest.. I have a 2001 Lexus I trust black rock auto with thank you Dave!! Plus he has a bunch of Chihuahuas that go to work with him and I think that's really cute. I lied I know him and honestly unfair prices and rude.

Shop Reply

Hello! This reminds me of the restaurant owner who fought back against an online review company and their sales reps. The company allegedly used predatory advertising tactics and review manipulation to pressure small businesses to pay them. Unfortunately, it's not illegal, and courts have determined that these companies have the right to manipulate reviews and that their tactics amounted to 'hard bargaining'. Here is a link to the article: https://tinyurl.com/53ybjzkn